Realizing the Information Society through Refurbishment - Ringrow

Personal Information Management

£±¡¥Chief Privacy Officer

RINGROW establishes a following chief privacy officer and manage acquiring, accessing, using or providing personal information (¡Èpersonal information¡É shall mean information about a living individual which can identify the specific individual by name, date of birth or other description contained in such information (including such information as will allow easy reference to other information and will thereby enable the identification of the specific individual). The same shall apply below.) under his responsibilities.

  • [RINGROW's Chief Privacy Officer]
  •  Toshiyuki IKARI, CEO, RINGROW CO., LTD.
  •  Headquarters: 4F Forum IS Building, 2-77-5 Ikebukuro, Toshima-ku,
  •  Tokyo, 171-0014, JAPAN
  •  E-mail: contact@ringrow.co.jp

£²¡¥Use Purposes

Personal information is accessed and used only for the following purposes. When RINGROW uses it for other purposes, RINGROW asks your concurrence every time.

Type of Personal InformationUse Purposes
Personal Information of someone who use/ desire RINGROW's service(Disclosable Personal Information)
  • - To sell/purchase OA equipment
  • - To divide OA equipment
  • - To delete OA equipment's data
  • - To check OA equipment's components
  • - To clean OA equipment
  • - To ship OA equipment
  • - To install OS
  • - To enter data
  • - To do maintenance support
  • - To place and set OA equipment
  • - To collect mobile phones
RINGROW uses the personal information to do the following business that relate to or accompany the above all business:
  • (1) To provide service
  • (2) To propose service, provide material and sell products
  • (3) To Response to the inquiries
  • (4) To do customer surveys
  • (5) To enter into and fulfill agreements
  • (6) To support customers
Personal Information of job candidates for admission to RINGROW(Disclosable Personal Information)
  • (1) To provide/contact information
  • (2) To manage recruitment service at RINGROW
  • (3) To do personnel management
Personal Information ofRINGROW's employees To do personnel management(such as duty management, payroll and report to public institutions)

*Security cameras are working in RINGROW such as the reception, passageway and a part of office to manage security. Moreover, some words of the conversation of customer support on the phone are recorded as needed. RINGROW appreciates your understanding.

£³.Provision to Third Parties

There are cases where RINGROW provides the personal information to third parties in the following cases.

Type of Personal InformationIn Cases of Provision to Third Parties

Personal Information of someone who use/ desire RINGROW's service

Personal Information of job candidates for admission to RINGROW

Personal Information of customers who inquiry RINGROW something except above things

  • (1) A case obtaining the consent of the person;
  • (2) A case in which the handling of personal information is based on any law or ordinance;
  • (3) A case in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain your consent;
  • (4) A case in which the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent; or
  • (5) A case in which the handling of personal information is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute affairs prescribed by any law or ordinance and in which obtaining your consent is likely to impede the execution of those affairs.
Personal Information of RINGROW's employees
  • (1) A case obtaining the consent of the person;
  • (2) A case in which the handling of personal information is based on any law or ordinance;
  • (3) A case in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain your consent;
  • (4) A case in which the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent;
  • (5) A case in which the handling of personal information is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute affairs prescribed by any law or ordinance and in which obtaining your consent is likely to impede the execution of those affairs; or
  • (6) A case in which RINGROW sends the employees¡Ç account number to a financial institution that has RINGROW¡Çs corporation account to transfer the salary by e-mail.

£´¡¥Sharing Utilization

Ringrow share personal information with third parties in some special cases.

Purpose of sharing personal information

  • ¡Ê£±¡ËTo selling Used OA devices
  • ¡Ê£²¡ËTo response inquiry from customer about Used OA devices

Contents of sharing personal information

Name , address , phone number , FAX number , email , and history of inquiry of customers

Who can use sharing personal information

Forinc limited liability company

The person in charge of manage sharing personal information

Ringrow Co Ltd Manager of Personal Information Ikari Toshiyuki

How to share personal information

Internet (Cloud system) , Phone call

£µ¡¥Outsourcing Management of Personal Information

There are cases where RINGROW entrusts the trust management (entrusting the personal information) to outsource that meets an established standards by RINGROW. RINGROW signs a non-disclosure agreement with them and supervises the parties who are outsourced adequately for the safety managements of the outsourced personal information as needed.

£¶¡¥Rights of Customers

When customers request to notify, disclose, correct the details, add, remove, terminate the use, delete and terminate the provision to third parties about the use purposes of your personal information (hereinafter referred to as ¡ÈDisclosure, and so on¡É), RINGROW meet them adequately and rapidly. The expense for Disclosure, and so on is complimentary.

£·¡¥Requests of Disclosure, and so on

¢£Disclosable Personal Information

¡¡Disclosable Personal Information is as follows:

  • - Name
  • - Address
  • - Phone number
  • - Mobile phone number
  • - Fax number
  • - E-mail address
  • - Name of RINGROW¡Çs employees
  • - Name of departments
  • - Other personal information about RINGROW¡Çs service
  • - Other all acquirable personal information through material requests, and so on

¢£Application Destination to request disclosure, and so on

¡¡When you wish to request the disclosure, and so on, please fill out an established application (Adobe PDF) and send it to the following fax number with necessary documents.

¡¡Fax number: +81-3-5944-8682

¢£Necessary Documents to request disclosure, and so on

¡¡ When you wish to request the disclosure, and so on, please fill out an established application (Adobe PDF) and send it with either the following forms of identification by fax:

  • - A copy of the driving license
  • - A copy of the medical insurance certificate
  • - A copy of the passport
  • - A copy of the residence certificate
  • - A copy of the basic resident register card

¢£Requests by Representatives

¡¡ In case if a representative requests the disclosure, and so on, please add either the following document to the above document and send them by fax:

¡¡(1) In case if the requesting party is legal representative of the party in question

  • - A document attesting that the requesting party is a legal representative of the party in question
    ¡¡e.g., a copy of the party's family register also in case if the requesting party has parental authority and a copy of the medical insurance certificate that is written the dependents
  • - A document attesting that the requesting party is a legal representative of the minors or the adult ward
    ¡¡e.g., a copy of the medical insurance certificate of the legal representative, passport, basic resident register card and residence certificate

¡¡(2) In case if the requesting party is a representative due to the commission

  • - A copy of authorization letter
  • - A copy of the party in question¡Çs certificate of a seal impression

¢£Response to the Disclosure, and so on

¡¡This response is returned to the requesting party to an e-mail address that is written on the application by FAX.

¢£Use Purposes

¡¡ Personal information that RINGROW acquires through the requests of disclosure, and so on is handled within the scope necessary only. Documents that you send will be kept for three years after RINGROW finishes to give the responses. After that they will be destroyed.

¢£Undisclosable Personal Information

¡¡ RINGROW cannot accept the request of disclosure, and so on, in following cases. RINGROW appreciates your understanding. When RINGROW decides so, RINGROW will send you an e-mail to notify the result and reason. RINGROW appreciates your understanding:

  • - A case in which the application is not completed (e.g., there is a blank.);
  • - A case in which RINGROW can not verify the identity;
  • - A case in which RINGROW can not verify the authority of representation when representatives request the disclosure, and so on;
  • - A case in which RINGROW has no personal information that are requested;
  • - A case in which disclosure is likely to harm your or a third party¡Çs life, body, property, or any other right or interest held by you or a third party;
  • - A case in which disclosure is likely to seriously impede the proper execution of RINGROW¡Çs business; or
  • - A case in which disclosure will breach any other law or ordinance.

£¸¡¥Voluntarily providing personal information and also Consequence of not providing such information

There are cases where RINGROW can not provide you the personal information needed because RINGROW requires the bare minimum of it.

£¹¡¥Complaints and Inquiries Desk

RINGROW handles complaints, inquiries and other questions about Personal Information that RINGROW has adequately and speedily. If you have any complaints, inquiries or other questions, please contact by e-mail using the contact information below:

  • [Name of Complaints and Inquiries Desk]
  • ¡¡Personal Information Complaints and Inquiries Desk, RINGROW CO., LTD.
  • ¡¡Management Department Yui Hasumi Megu Ishihara
  • ¡¡Headquarters: 4F Forum IS Building, 2-77-5 Ikebukuro, Toshima-ku,Tokyo,
  • ¡¡171-0014, JAPAN
  • ¡¡E-mail: contact@ringrow.co.jp

£±£°¡¥Other Attentions

¢£Cookies
¡¡Cookies keep some data like track of your movements within a site and remember your entry when you use your browser to visit the website as files. A lot of websites use Cookies currently. Cookies are assigned each user for Personal Information Protection and only a server that created the given ID can read it. RINGROW uses Cookies and get the customers¡Ç movement histories. Furthermore, it is not personally identifiable information so it is impossible to match imaging to personal features.

  • ¡¦RINGROW uses Cookies for following purposes:
    • (1) To boost convenience of the service
    • (2) To deliver appropriate contents or advertisements that according to the customers¡Ç taste
    • (3) To keep Personal Information Protection
    • (4) To acquire data of number of views and traffics also statistical information
    • In addition, there are cases where RINGROW keeps the Cookie and see the data via a site of a third party because of RINGROW entrusts the advertisement distributions to third parties.
  • ¡¦Setting of Cookies
    • You can choose the setting for sending/receiving Cookies like from ¡ÈAllow local data to be set¡É and ¡ÈBlock sites from setting any data¡É. It depends on your browser. Please check how to set Cookies at ¡ÈHelp¡É of your browser.

¢£Management of Direct Mail
¡¡ Concerning RINGROW¡Çs service, there are cases where RINGROW sends you direct mails after obtaining your consent. It is to notify you of RINGROW¡Çs current or future information of the various service and products by e-mail and mail. The direct mails are sent from only third parties who you accept and RINGROW signs a non-disclosure agreement also it specifies the source when it is delivered.

¢£Other Attentions about the Management
¡¡Except something is regulated officially by RINGROW¡Çs own service, any sites and service that are provided from RINGROW¡Çs search results and URL of contents like advertisements independently use other regulations for Personal Information Protection and information gathering. RINGROW will not bear any responsibility whatsoever for the regulations and actions. Please check each established regulations about providing personal information.

Direct Personal Information Acquisition of Recruitment

RINGROW esteems personal dignity also abides the act on the management of personal information and the social order. In addition, RINGROW establishes the privacy policy as follows and shall handle personal information adequately:

  • (1) RINGROW uses your personal information only for the employment screening;
  • (2) RINGROW does not provide your personal information to any third parties;
  • (3) It is not obligatory for you to provide your personal information. However, in case if you do not provide it, RINGROW can not hire you;
  • (4) Your personal information is kept under lock and key on the company regulations;
  • (5) RINGROW keeps your personal information for a year and will destroy it responsibly; and
  • (6) Candidates have rights to request to disclose, correct or delete your personal information, terminate the use, and so on. If you wish something of the above, please call the following number. However, RINGROW can disclose the disclosable only personal information.
  • [Chief Privacy Officer for Recruitment]
  • ¡¡Human Resources, Management Department
  • ¡¡Phone: +81-3-5944-8866